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Boutique oncology practice uses Reputation Management to increase visibility and bookings
Reputation Management Generated 203 Reviews Across All Platforms
325,154 Appearances in Search Results, Competitor Profiles, and Profile Views
Featured Profile Generated an 87% Year Over Year Increase in Appointment Requests
Pinnacle Breast Health is a boutique medical practice offering unique treatments such as cryotherapy and cutting-edge technologies for cancer screening. For example, the practice will soon launch a new screening service using the evaluation of tear samples to detect early signs of breast cancer. As a practitioner at the forefront of medical advancements, for Dr. Plasilova, reaching more patients means saving more lives. With a small, dedicated team, Pinnacle Breast Health needed an efficient way to extend their patient reach and enhance their reputation while managing limited resources.
Dr. Magdalena Plasilova sought to enhance her online visibility and increase the number of positive reviews. Recognizing the established reputation of WebMD, she signed up for a Featured Profile on WebMD’s Care Directories. After learning how online reviews could impact her visibility and appointment rates, she signed up for WebMD’s Reputation Management tool, enabling her to streamline managing her online presence.
Immediately, Dr. Magdalena Plasilova saw an increase in traffic to her website and appointments booked. With the help of WebMD's strong domain authority, Dr. Plasilova secured a top ranking for key search terms that describe her practice in her location. She favors WebMD Care Directories over platforms like ZocDoc, Yext, and Healthgrades, finding WebMD’s Reputation Management feature particularly efficient in automating patient review requests. With convenience as a priority, Dr. Plasilova enjoys managing all her online profiles and responding to reviews all in one place. She also values the hands-on support provided by the WebMD Care Directories customer service team, which worked with her every step of the way to enhance her profile visibility across multiple locations.
Dr. Magdalena Plasilova, MD, PhD, is the owner of Pinnacle Breast Health, a surgical oncology practice with locations in Manhattan and Brooklyn, NY. As a board-certified breast surgical oncologist, she treats patients with benign and malignant breast diseases, providing services including lumpectomies, mastectomies, and reconstructive breast surgeries. Additionally, she works with patients to perform cancer risk assessments and offers tailored preventative health plans.
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